Centre de Santé Le Sourire
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Privacy Policy

Centre de Santé Le Sourire cares about protecting your personal data. This page explains what information we collect on this site, why, and how you can control it.

It applies to the public lesourire.cm site and does not cover our internal admin area, which is reserved for our team.

Data we collect

  • Contact form: name, email, phone (optional), company (optional), subject and message.
  • Quote request: name, email, phone, company (optional), type of need and project description.
  • Newsletter: your email address, only if you sign up voluntarily.
  • Audience measurement: pages visited and links clicked, anonymously (no name, email or personal identifier is attached to this data).

Why we use it

  • To respond to your messages and quote requests as quickly as possible.
  • To send you our newsletter, only if you subscribed. You can ask to be removed at any time.
  • To understand, in aggregate and anonymously, which pages and features are most useful, so we can improve the site.

Data sharing

  • We do not sell or rent your data to third parties.
  • Your messages and requests are stored in our database, hosted by our infrastructure provider, and may be forwarded to us by email through a transactional email delivery service, solely for internal notification purposes.
  • We only share your data with a third party if required to do so by law.

Retention period

  • Contact messages and quote requests are kept for as long as needed to handle your request, then archived or deleted.
  • Your email stays on our newsletter list until you ask us to remove it.

Cookies

  • The public site does not use advertising cookies or third-party trackers.
  • A technical session cookie is used only on the admin area, to keep our team signed in. It is never set in your browser unless you visit that area.

Your rights

  • You can request access to, correction of, or deletion of your data at any time by writing to [email protected].
  • To come off the newsletter list, just email us at [email protected]. We'll remove your address right away.

Security

  • We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or disclosure.

Changes to this policy

  • This policy may be updated to reflect changes to the site or to applicable regulations. The last-updated date is shown at the top of this page.

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